What information do we collect?

• We collect information from you when you place an order, or communication such as e-mail, or participate in another site feature.

• when making a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

• Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

• Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

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How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

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Sharing your personal Information

we do not share, trade or  transfer your personal information to outside parties. The term “outside parties” does not include RetroArcade1up.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We use Wix to power our online store. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

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How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

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Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information and/or we have no legitimate purpose to keep it.

Please note the purpose to maintain the information about an individual sales transaction for future reference, in order to service that transaction and for record keeping.

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Changes to our policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

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Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

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Your consent

By using our site, you consent to our privacy policy. you also acknowledge and agree to the connected use of the Google Privacy Policy which can be found through the following link: https://www.google.com/policies/privacy.

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Terms & Conditions

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Welcome to RetroArcade1Up. These Terms and Conditions ("Terms") govern your use of our website located at www.retroarcade1up.com (the “Site”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

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Use of this site

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to: (1) Violate any applicable laws or regulations. (2) Infringe upon or violate our intellectual property rights or the rights of others. (3) Interfere with or disrupt the operation of the Site or servers.

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Products and Orders

All products listed on our Site are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

By placing an order, you agree that: (1) All information you provide is accurate and complete. (2) You are authorized to use the payment method provided. (3) Orders are subject to our acceptance and may be canceled or refused at our discretion.

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Intellectual Property Disclaimer

​RetroArcade1Up does not claim ownership of any third-party intellectual property that may be referenced, linked, or accessible through its services. All ROM files (game software) referenced are publicly available from third-party sources (We cannot provide you on how or where to download any romsets or files). RetroArcade1Up solely provides consultation services and charges for system setup, configuration, and the cost of any physical hardware—such as new, unused hard drives/Pc's—used in the process. Any included roms (game files) are not included in the charge of this service.

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User Responsibility and Legal Compliance

By using the RetroArcade1up Services, you affirm that:

(1) You either own a legitimate, physical copy of each original game and gaming system associated with any ROM files you use, or you have obtained the necessary legal rights to use such files in accordance with applicable copyright law.

(2) You agree to comply with the terms of use of any third-party platform from which ROM files are sourced.

(3) You understand that any ROM files used in connection with the RetroArcade1up Services are for personal, archival, or research purposes only. If you no longer own the original physical game or if your use no longer qualifies as fair use or lawful under applicable law, you agree to delete the ROM file(s) immediately.

(4) You accept full legal responsibility for any use of ROM files not expressly authorized by their rights holders, and you agree to pay any associated royalties, licensing fees, or penalties that may be owed as a result of unauthorized use.

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Pricing and Payment

All prices are listed in USD unless otherwise stated. We reserve the right to change pricing at any time. Taxes and shipping fees may apply and will be shown at checkout.

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Shipping and Delivery

We currently ship to the United States, Canada, and the United Kingdom. Shipping times and fees vary depending on your location and the items purchased. We are not responsible for delays due to customs or postal services.

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Limitation of Liability

To the maximum extent permitted by law, RetroArcade1Up shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Site or products purchased from the Site.

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Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after any such changes constitutes your acceptance of the updated Terms.

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